Leading professional services firm uses TCC Talent to enhance and differentiate digital coaching services.

Problem

One of the leading professional services firms had recently launched an innovative online and mobile coaching service and wanted to include digital tools to enhance their offering. They chose to use TCC Talent to accelerate the impact of coaching sessions by quickly building trust and understanding.

Solution

In this ongoing partnership, individuals being coached are invited to take The Cambridge Code and automatically receive their personal report. They are also given access to podcasts to immediately reflect on results, and understand more about each of their traits and learn how these can both help and hinder different aspects of their career. The results are then used to shape an individual’s coaching programme and identify key areas of focus.

Results

Many coaches have reported that TCC Talent has helped them to be more efficient, getting to discussions in the first session that they would not typically expect to reach until the third or fourth sessions. In particular, it helps them to get a deeper understanding of what makes each individual who they are (without even meeting them), as well as providing a common language and framework that makes difficult issues more accessible.

The tool has also been well-received by individuals. Consistent feedback focused on being able to better articulate their areas for development during initial coaching conversations, as well as seeing how past experiences or themes have repeated and may held them back at different points in their career.

UK regulator uses TCC Talent to empower graduates to take more control of their personal development.

Problem

The regulator wanted to work with its analysts to understand more about the mindsets and natural preferences that tend to thrive at this level within the organisation. The business’ Head of Resourcing and Talent wanted to use TCC Talent to support individuals in taking the next step in their career following the structured graduate programme, as well as giving insight on broader questions about talent identification and retention.

Solution

Taking place against the backdrop of Covid-19, the project was run entirely remotely. Individuals were invited to attend an online webinar to introduce TCC Talent and see why it is beneficial for personal development, and were then invited to complete the online assessment. Following this, individuals were given an opportunity to participate in a group workshop to reflect on the experience and ask any questions about their results, before going on to use their personal reports as part of 1-to-1 coaching sessions delivered by an external partner.

Results

The results were used to identify key focus areas for each individual, which were explored during coaching sessions and incorporated into personal development plans. Individuals reported that the experience had improved their self-awareness and helped them to understand why certain aspects of work had seemed to feel more natural than others. Many individuals also recognised that this type of insight is not often readily available and valued the opportunity to do this so early in their career.

The business learned more about the type of person that tends to be successful on its graduate programme – with high performers typically showing common characteristics, such as a strong drive and competitive edge, balanced by an underlying focus on people. These insights have also been used to support decisions about planning for future roles following completion of the graduate programme.