World-renowned University uses TCC Wellbeing to help senior leaders build resilience.

Problem

Following a rapid rise up the university league tables, both academic and professional staff were faced with growing pressure to perform. The university’s Human Resources Director recognised the increased emotional strain that came with this and wanted to use TCC Wellbeing to help senior leaders develop the personal capacities and resilience to overcome these new challenges.

Solution

Senior leaders were invited to take The Cambridge Code and automatically receive their personal wellbeing report. Participants were given access to digital learning materials to explore different facets of their wellbeing in more depth and to learn how to build capacity in these areas.

After taking the online assessment, individuals were given the opportunity to attend a series of wellbeing workshops run by TCC professionals. These were designed to address key themes that emerged from the results, such as managing anxiety in a crisis, taking back the initiative, increasing resilience, and balancing their needs with the needs of their students.

Results

TCC Wellbeing achieved an exceptionally high level of engagement, with >95% of those invited completing the online assessment and more than 50% attending at least one of the wellbeing workshops. 100% of participants reported that they felt more empowered to take control of their wellbeing – with many also believing they were now better prepared to recognise the situations that make them feel anxious or stressed and what they can do to overcome this.

The University now offers TCC Wellbeing to all employees as a standard part of its workplace wellbeing programme.

The owner of most of the railway network in UK uses TCC Wellbeing to support its people and build unity.

Problem

The HR Director and Head of Transformation wanted to use TCC Wellbeing to support his team. An increasing workload meant that many individuals had become stretched, showing signs of stress and frustration. They were not working well as a team and were quite distrustful of each other, and of management. The Cambridge Code would offer individual support and help to build unity within the team.

Solution

All team members were invited to take The Cambridge Code and automatically received their personal wellbeing report. They were then invited to participate in a series of team review workshops run by TCC professionals, sharing anonymous results and exploring common themes across the group. Individuals were then invited to attend additional workshops focusing on key themes impacting the overall team dynamic, as well as running a drop-in clinic for individuals to discuss issues specific to them.

Results

The experience was successful in building unity. The results helped to create a shared understanding and common language, helping to improve communication both within the team and for individuals with their line managers. It showed some people were facing issues shared by many others, which was reassuring and helped to create a sense of belonging and shared commitment. By being better able to articulate their areas for development in an objective way, it also allowed individuals to have a different and more constructive conversation with their line manager.

The senior leadership team also used the anonymised results alongside their employee engagement surveys to look at human capital insights, and deliver some targeted interventions to continue building unity over time.